Hands-On Learning, Powering America Forward
Handling Price Objections
 
Retail Training Scenario

Handling Price
Objections

Practice handling difficult retail situations with AI-powered virtual characters. Build confidence before real encounters.

Character's Role
Price-Sensitive Customer
Your Role
Retail Salesperson
Scenario Location
Electronics Store
Starting At
$75 / Month
1
Build
2
Interact
3
Assess
4
Debrief
5
Improve
About the case

Navigate Price Concerns Effectively

Jackson Vale, a 29-year-old graphic designer from Atlanta, is considering purchasing a high-end graphic tablet. The tablet’s cost is higher than expected, causing concern about fitting it into his budget.

As the salesperson, you need to address Jackson’s concerns by providing information about any available discounts, promotions, or alternative payment options. You should also highlight the tablet’s value and benefits to justify the cost. Your goal is to assist Jackson in making an informed purchasing decision while accommodating his budget constraints.

Learning Objectives
  • Understanding and effectively conveying detailed information about products or services
  • Convincing the customer of the value of the product despite the price
  • Explaining product pricing clearly and effectively
  • Understanding the customer’s budget constraints
  • Adopt problem solving measures to offer customer purchasing options
Scenario preview

Skills Assessed

5 core competencies evaluated
Negotiation
Persuasion
Communication
Empathy
Problem-Solving
Process

How It Works

01
Review objectives
Understand what you'll practise and how you'll be assessed before you begin.
02
Enter the conversation
Speak naturally with your AI-powered virtual character in real time.
03
AI responds dynamically
Every conversation adapts to what you say — no two runs are alike.
04
Receive your report
Get scored feedback on communication, empathy and professionalism.
05
Practice again
Unlimited attempts — every run is a different conversation.
Fully Customizable

Make it
your own

No coding. No technical knowledge required.

Create fully customizable AI-powered scenarios for soft skills training. You have the power to tailor every detail to your organization's exact needs.

  • Outline the case details
  • Define assessment rubrics
  • Select a character of your choice
  • Define user and character roles
  • Select virtual location suitable to case
Customize your case

*Customization not included in standard package. Please Schedule a Call for custom quote.

Practice Before
It Matters

Build confidence through realistic AI-powered conversations.

Start Training Today Request Enterprise Demo