Hands-On Learning, Powering America Forward
Promoting New Products
 
Retail Training Scenario

Promoting New
Products

Practice handling difficult retail situations with AI-powered virtual characters. Build confidence before real encounters.

Character's Role
Customer
Your Role
Salesperson
Scenario Location
Retail Store
Starting At
$75 / Month
1
Build
2
Interact
3
Assess
4
Debrief
5
Improve
About the case

Elevate Sales with Insight

Ella Jamison, a 32-year-old interior designer from Youngstown, Ohio, is browsing a retail store for products to inspire her modern, open-concept urban loft project. A new product line of modular shelving units has caught her interest.

As the store manager, your task is to introduce the shelving units, focusing on customizable configurations, eco-friendly materials, and how they align with Ella’s sleek, contemporary aesthetic. Your goal is to help her see how these units can elevate her project while meeting her design needs.

Learning Objectives
  • Understanding products line thoroughly to offer accurate information
  • Clearly explaining the product’s features and benefits
  • Convincing customer to try the new product by highlighting its unique advantages
  • Identifying customer’s interest, tailoring approaches to their needs
  • Delivering excellent service to create positive experiences and encourage customer loyalty
Scenario preview

Skills Assessed

5 core competencies evaluated
Product Knowledge
Communication
Persuasion
Sales Techniques
Customer Service
Process

How It Works

01
Review objectives
Understand what you'll practise and how you'll be assessed before you begin.
02
Enter the conversation
Speak naturally with your AI-powered virtual character in real time.
03
AI responds dynamically
Every conversation adapts to what you say — no two runs are alike.
04
Receive your report
Get scored feedback on communication, empathy and professionalism.
05
Practice again
Unlimited attempts — every run is a different conversation.
Fully Customizable

Make it
your own

No coding. No technical knowledge required.

Create fully customizable AI-powered scenarios for soft skills training. You have the power to tailor every detail to your organization's exact needs.

  • Outline the case details
  • Define assessment rubrics
  • Select a character of your choice
  • Define user and character roles
  • Select virtual location suitable to case
Customize your case

*Customization not included in standard package. Please Schedule a Call for custom quote.

Practice Before
It Matters

Build confidence through realistic AI-powered conversations.

Start Training Today Request Enterprise Demo