Hands-On Learning, Powering America Forward

Service Plumbing Fundamentals

 

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CONTENT TYPE

VR, ILV, Interactive Modules

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DURATION

3 Hours

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TARGET AUDIENCE

Technician

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COURSE DELIVERY

VR and Web-based

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Credits : -

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About the Course:

This Service Plumbing Fundamentals microcredential introduces students to essential service plumbing tasks, focusing on common repairs and customer interactions in residential plumbing. Students will gain practical skills in changing shower cartridges, running drain snakes, and replacing washer box water connections. The course also emphasizes the importance of effective communication and customer service in a professional plumbing environment. Hands-on learning is reinforced through interactive modules and virtual reality (VR) simulations, and conversational AI scenarios.

Learning Objectives:

  • Identify and perform essential service plumbing tasks, including shower cartridge replacement, drain clearing, and water connection changes.
  • Understand the components and functions of common plumbing fixtures and systems.
  • Learn step-by-step procedures for service tasks using proper tools and techniques.
  • Recognize common service challenges and apply effective troubleshooting methods.
  • Develop strong customer service and communication skills essential for client satisfaction and professionalism.

Course delivered via LMS and requires an Oculus VR headset for hands-on VR simulations.

 

service plumbing fundamentals training for residential plumbing professionals

 

Workforce Development

Hands-on service plumbing training for residential repairs and drain clearing skills

ImmerseLearn prepares students to handle real-world service calls with technical skill and customer awareness. This microcredential offers targeted training for frequently requested plumbing services, helping learners build a solid foundation for a career in residential and light commercial plumbing.

How this course strengthens workforce skills:

Hands-On Repair Skills −
Gain confidence in performing high-demand service tasks like replacing shower cartridges, running drain snakes, and updating washer box water connections.
Shower Cartridge Replacement +
Learn to identify cartridge types, shut off water correctly, and install replacements without damaging fixtures or finishes.
Drain Snake Operation +
Understand how to safely and effectively use a manual or powered drain snake to clear blockages in sinks, tubs, and floor drains.
Water Connection Upgrades +
Master the removal and installation of washing machine outlet boxes and connections to ensure secure, leak-free water lines.
 Customer Service Skills +
Develop essential communication and problem-solving abilities to build trust with clients, explain issues clearly, and deliver professional service.


By completing this microcredential, students will be equipped to confidently perform common plumbing service tasks and deliver excellent customer experiences, positioning themselves as reliable, skilled professionals in the plumbing field.