Navigate End-of-Life Care Conversations with Supervisor Guidance
You are Emily Reed, a Certified Medical Assistant at Green Valley Family Clinic. During Mrs. Carol Mitchell's follow-up appointment, the patient who is dealing with worsening health conditions raises concerns about end-of-life care, including medical directives, living wills, and DNR orders. Recognizing this is outside your scope of practice to handle independently, you bring the situation to your supervisor, Dr. Michelle Thompson, for professional guidance.
Your role is to consult Dr. Thompson, ask the right questions about how to handle the situation ethically and professionally, understand when to refer to the physician, and learn what basic information you may appropriately share with the patient all while maintaining neutrality, respecting patient autonomy, and staying firmly within your professional boundaries.
- Understanding the medical assistant's scope of practice around end-of-life care discussions
- Recognizing when to escalate sensitive patient concerns to the supervising physician
- Explaining the basic difference between a living will and a durable power of attorney appropriately
- Remaining neutral and avoiding sharing personal opinions on DNR orders or medical decisions
- Upholding patient autonomy and directing patients toward appropriate professional resources
How It Works
Make it
your own
Create fully customizable AI-powered scenarios for ethics and end-of-life care training. Tailor patient situations, directive types, and supervisor guidance to match your program's exact curriculum and ethical standards.
- Outline the patient situation and end-of-life care concerns
- Define assessment rubrics and scoring criteria
- Select a physician supervisor character of your choice
- Define clinician and medical assistant roles
- Select the virtual clinical setting suitable to the case
*Customization not included in standard package. Please Schedule a Call for custom quote.

